Hey, +Costco, I’m trying to order from your website. This requires entering an address for shipping. On Firefox, it doesn’t let me enter a country or state, and so it doesn’t accept the address. On Chrome, not only does it not let me enter a country or state, but it also tells me The following command exception has occurred during processing: “java.lang.NullPointerException”.  It’s been a while since a website actually exposed that to me instead of giving me a 500 HTTP error!

I thought maybe you were the last website in the world (more or less) to require only Internet Explorer, so I even tried IE. It had the same problem as Firefox (didn’t seem to reproduce the NullPointerException).

You’re making it kind of hard to buy your products.

Michael K Johnson February 02, 2013 18:26

And, +Costco just sent me email telling me that there is still something in my cart, inviting me to check out.

Yes, please, I’d love to. Please fix your web site!

Michael K Johnson February 12, 2013 22:10

Well, this time it merely emptied my shopping cart for me while I (now successfully) filled in the country and state. But the next time around, it finally let me place the order…

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